The Administrative Office provides a lot of services which are intrinsic to any tourism business. An important benefit offered to property owners by this department is our knowledge of Costa Rican law, local procedures, tax exemption procedures, and administration of exonerated goods; things that are crucial to operate efficiently in our country.
Services:
Tourism Incentives Act
- Tax exoneration and recovery procedures for exonerated goods
- Advice for the management and disposition of exonerated goods
- Training, lectures and workshops management responsibilities and exonerated goods
Legal and tax framework
- Advice on contracts and legal practices
- Tourist tax advice
- Legal research
Risk Management and Insurance Administration
- Resource inventory audits and comprehensive risk prevention
- Development of emergency plans and comprehensive risk prevention
- Management plans and comprehensive risk prevention, including the management of incidents, accidents, crimes and other special cases
- Creating safety standards, manuals and training programs
- Research, recruitment, renewal and insurance management
- Security planning and implementation, as well as management
Project management
Exonerations
The experience of Marta Outsourcing Group (GOM) in exonerations began the year the Incentives Act of 1985 was published.
Marta Outsourcing Group has provided services in recovery processing and estate tax exemptions under Act 6990 (Tourism Incentives), to hotel projects ranging from 70 to 450 rooms.
Our commitment is to maximize the possibility of exoneration. Our services are billed against the amount recovered in tax exemptions, thus allowing for the Beneficiary Tourist Contract to pay for itself.
GOM manages hotels that have a Tourism Contract, so service goes beyond the mere formality of a tax exemption, it also offers insight that is provided “before, during and after” so that the consultation also takes into account the administration of exonerated goods.
Bureaucratic administration
GOM has extensive experience in obtaining and renewing the permits required to operate a hotel or restaurant.
Projects and Budgeting
For over 20 years, our team has implemented various construction projects, renovation, and rebranding of both hotels and restaurants. Our team has extensive experience in the development, implementation and control of budgets for FF& E, OS&E and PIP.
Our team also has extensive experience in imports and delivery of turnkey projects.
- Purchasing
- Consultancy in contracting suppliers
- Product estimates
- Importation logistics
- Supplier and product research
Other Administrative Services
- Office administration and phone reception
- Local government relationship management
Executive in charge of this unit:
Ana Lucía Castro, M.A.F.E.
Administrative and Financial Vice President